Dave Stephens – Nepean, ON

David I am following up with you to extend my thank you for all the extra leg work that you did that you did not have to do. I am now able to follow up with the manufacturer for a re-call that they have on this equipment. Not only good customer service but I saw you assisting your fellow worker when they were struggling with something on the computer. Total Battery needs to know how good your customer service and supervisory skills are. This keeps customer and I will pass on the work to anyone who you’re your services. Thanks for being so pleasant and positive, sure goes a long way. Please forward this e-mail to you manager.