Rowan Ashe

Subject: You Saved Me! Thank you.

Hey David, I just wanted to thank you once again for staying after close and waiting for me to arrive to exchange batteries. I bought it earlier in the day and there was obviously a mixup because I ended up with the wrong battery. I called just as you were about to close and explained the situation and you graciously offered to stay late until I could reach the store. Even after I became stuck in rush hour traffic, you continued to wait. I am so grateful for your assistance and I wanted to convey my gratitude. You have definitely obtained a lifelong customer.