Kyle, This email is prompted by my most recent Total Battery purchases.(2 Fullriver DC batteries and 2 NOCO jump starters) You provided me excellent pre-sales advice, order & sales service, and a willingness to problem solve my unique connection requirement. Your service is patient, confident, knowledgeable and personable. You keep customer needs in mind to sell suitable Total Battery products and services. I did visit a couple of your competitors recently, and your service is clearly to Total Battery’s advantage. I have no interest in checking them out again. You deserve thanks from both myself and Total Battery for great sales service and fostering customer loyalty. Keep it up.
Gord Baldock – Nepean, ON
March 22, 2017